Refund policy

Returns


The buyer can return the goods within 14 days of receiving the shipment, bearing the cost of return shipping. The company will refund the full purchase price within 14 days of receiving the returned goods. An exchange of items is possible by agreement.

Return address:

m.p.s d.o.o., Slovenska ulica 4, 2000 Maribor, Slovenia


Complaints and Product Defects


The company m.p.s d.o.o. is responsible for product defects that appear within two years of receiving the goods. The buyer must report the defect within two months of discovering it. The company will respond to the complaint within 8 days.